UNIQ Trials Privacy Policy
1. Introduction
UNIQ Trials (referred to as “UNIQ Trials”, “we”, “us” or “our”) is a contract research organization (CRO providing clinical research, regulatory, and operational support services globally).
We are committed to protecting the privacy, confidentiality, and security of personal information that we collect, hold, use, and disclose in the course of our business operations.
This Privacy Policy describes how we collect, use, disclose, and protect personal information in accordance with applicable United States federal and state data privacy and security laws.
This Policy applies to individuals globally, including website visitors, clients, sponsors, vendors, research sites, investigators, health professionals, job candidates, employees, contractors, and consultants.
Last updated: [August 2025]
2. Personal Information We Collect
“Personal information” means any information that identifies or reasonably identifies an individual or relates to an identifiable individual.
We may collect:
Clients, Sponsors, Vendors & Health Professionals:
- name, business address, phone number, and email address
professional role, qualifications, and areas of expertise
business identifiers
financial and payment details
correspondence and communications
contact details and identification information
education, employment history, professional memberships
references and recruitment-related information
emergency contact details
payroll, taxation, and banking details
sensitive information (only where lawful, necessary, and with consent or legal basis)
Website Users:
IP address and device information
browser type and usage data
cookies and analytics data
How we collect personal information:
directly from you (e.g. enquiries, contracts, applications, forms)
through our website and digital platforms
from third parties where lawful and reasonable (e.g. professional registers, referees, sponsors)
Where required by law, we will inform you if information is collected from third-party sources.
For individuals in the EU/EEA, we process personal data on the following lawful bases:
contractual necessity
legal obligation
legitimate interests (e.g. business operations, service delivery)
consent (where required)
3. Use and Disclosure of Personal Information
We use personal information to:
provide CRO, clinical research, and regulatory services
manage business relationships and contracts
recruit, engage, and manage personnel
meet regulatory, legal, and ethical obligations
administer payroll, invoicing, and payments
operate and improve our website and systems
We do not sell personal information.
We may disclose personal information to:
sponsors, research sites, investigators, and ethics committees
service providers (IT, payroll, legal, accounting, cloud hosting)
regulatory authorities where required by law
professional advisers
All third parties are required to implement appropriate data protection safeguards.
4. International Data Transfers
As a global CRO, personal information may be transferred to, stored, or processed in countries outside the country of collection, including EU, and the United States.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, including:
GDPR-compliant transfer mechanisms
contractual data protection clauses
equivalent privacy and security standards
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy and comply with legal, regulatory, and contractual requirements
When no longer required, personal information is securely destroyed or de-identified.
6. Your Privacy Rights
Depending on your location, you may have the right to:
-
access your personal information
-
request correction or deletion
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restrict or object to processing
-
withdraw consent
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request data portability (EU/EEA)
Requests must be made in writing. We may verify your identity before responding.
Where applicable under US state laws, individuals may have additional rights regarding access, correction, and deletion of personal information. UNIQ Trials does not discriminate against individuals who exercise privacy rights.
7. Unsolicited Information
If we receive unsolicited personal information, it will be immediately de-identified and its distribution will be confined. If the information received is not relevant to our normal business activities, the information will be destroyed in a manner which ensures privacy is maintained such as shredding or deletion of applicable electronic files.
8. Data Breach Notification
In case a data breach involving your personal information occurs that is likely to cause serious harm to you (or pose a risk to your rights and freedoms), we will take this seriously and we will fulfil all required reporting obligations. In this event, we will notify you of specific details of the data breach and recommend steps you can take to protect yourself.
9. Complaints
If you have concerns or wish to make a complaint regarding privacy:
contact us using the details below
we will investigate and respond within a reasonable timeframe
If unresolved, you may contact the relevant privacy regulator in your jurisdiction.
Contact Details:
Privacy Officer – UNIQ Trials
1001 Lincoln Street, Morrisville NC, United States
Email: privacy@uniqtrials.com
Phone: +1 000 000 00